shivu Das
Bis 2021, Waiter, Atana hotels
Dubai, Vereinigte Arabische Emirate
Über mich
Dear Mr. Shivu Das Lahorijan Assam India pin 782480 I am writing to apply for the Head Waiter position with Restaurant and Lounge. I am a wait staff professional with over 8 years of experience in the restaurant industry. In my current position as Head Waiter with the National Corporation for Tourism & Hotels. I oversee wait staff performance handle customer complaints and develop work schedules among other duties. I am a competent manager with strong organisational skills and attention to detail. I thrive in the fast-paced ever-changing environment of a restaurant and I enjoy the challenge of making things run smoothly. I am a good communicator able to keep my staff on point and to diffuse tense customer situations with ease. Performance reviews for my skillful management and excellent customer service skills. It would be my pleasure to bring my dedication knowledge and passion to the staff and patrons of National Corporation for Tourism & Hotels as your Head Waiter.
Werdegang
Berufserfahrung von shivu Das
Bis heute 3 Jahre und 10 Monate, seit Sep. 2020
head waiter
National Corporation for Tourism & Hotels
Take orders and deliver food dishes following the department Standard Operating Procedures. Promote sales and build up good relationship with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback. Provide coaching and motivation to team members in all aspects during service, and ensure all guests receive the best possible level of service, care and knowledge.
3 Jahre und 10 Monate, Sep. 2017 - Juni 2021
Waiter
Atana hotels
Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell.
9 Monate, Dez. 2019 - Aug. 2020
Trainee captain Tryp by Wyndham
Tryp by Wyndham
Handling guests and serve food. Ensure the guests are served on time. Updates emails and attend calls and queries from customers. Ordering juice, alcohol, fruits & napkins, Handling cash and bill settlements in micro opera.
1 Jahr und 11 Monate, Okt. 2015 - Aug. 2017
Cashier
Dubai Parks and Resorts
Sprachen
Englisch
Gut