Sales Support Specialist (m/f/d)

Do you want to help shape the future of cities? At DILAX, we develop complex, customized system solutions that make cities more livable, efficient, and sustainable. As a leading provider of intelligent sensor technology and software for people counting, we help public and private partners worldwide understand how people move around cities — on the train, bus, or subway and in public spaces. Based on these insights, our customers can work with data-driven strategies and make informed decisions on how to ideally plan mobility concepts.

We are headquartered in Berlin and represented with 5 further international branch offices in Switzerland, Great Britain, Spain, France and Canada. Around 140 experts at DILAX work every day to ensure that more than 100 million people in over 1,800 cities benefit from our technologies.

As part of our team, you will take on a variety of tasks, help develop and maintain our high standards, and contribute your ideas to achieve our ambitious goals with innovative approaches. Sounds good? Let’s get things moving!

We are looking for an applicant for a permanent position to support our team in Berlin as soon as possible as a

Sales Support Specialist (m/f/d)

• Processing complex tenders and preparing individual quotations
• Coordinating and calculating quotation projects together with the sales team and specialist departments, as well as follow-up including overviews and evaluations
• Supporting contract management with contract reviews
• Preparing customer documents and maintaining technical documentation
• Preparing customer presentations and bidder discussions
• Managing BID tickets, leads, and opportunities in our CRM system Salesforce
• Reviewing incoming orders

• Completed technical or commercial degree or similar qualification
• Initial experience in technical sales, ideally with complex tenders
• Willingness to take on a high level of personal responsibility and a strong customer and service-oriented mindset
• Flexibility, organizational skills, and a structured approach to work in order to maintain an overview even when working on multiple projects
• Very good written and oral communication skills in German and English
• Confident use of MS Office, CRM systems (e.g. Salesforce) and ideally ERP or document management system solutions

• Flexible working hours and the option to work from home or on a workation
• 30 vacation days plus special vacation and additional paid sick days for children
• Team events (e.g. summer and Christmas parties, BBQ evenings), health offers such as online yoga, attractive employee discounts, and subsidies for JobRad and BVG company ticket
• Open, appreciative, multicultural company culture in a spirit of trust with casual dress code, everybody is on a first-name basis, right up to the management and a structured onboarding program
• Central location between Turmstraße subway station and Bellevue S-Bahn station, directly on the Spree River with many restaurants and cafés for lunch breaks
• International cooperation in a company that is continuously growing and offers you development opportunities
• Fresh organic fruit, coffee and tea are of course also available

If you think "Yes, that`s me!" Then we look forward to receiving your complete application documents, which you can submit by clicking on the "Apply now!" button.

DILAX Intelcom GmbH