Your Tasks

1. Self-Service & Marketplace Support

• Support with SBA campaign approvals and checks in the Self-Service environment (validation of campaign structure, targeting, creatives, promotions, brand alignment to categories and keywords)
• Assistance with Self-Service troubleshooting (e.g., delivery issues, budget balances, paused campaigns, missing traffic)
• Support with Marketplace seller onboarding, including login creation and troubleshooting
• Performance of technical checks for new dashboard users (Google login verification, permissions, user creation)

1. Reporting & Dashboard Operations

• Troubleshooting of Data Sharing Dashboard (Omnichannel, Consideration & Action Reports, SPA performance dashboards) issues with logins and data scope
• Support with Jira ticket creation for dashboard bugs, login issues, or missing data
• Maintenance and updating of reporting trackers (e.g., C&A, Omnichannel, marketplace activity status)

1. Campaign-Adjacent Post-Sales Support

• Support with campaign monitoring for SPA/SBA in 10 countries (basic delivery checks, pacing, ROAS and SoV observations)
• Extraction of simple insights from dashboards for Client Success Managers (e.g., deviations from baselines, budget underdelivery notes, low ROI flags)
• Preparation of supporting slides or data snippets for business reviews (Campaign Performance Reviews/QBR preparation)

Your Profile

• Enrollment as a student in the field of digital marketing, computer science, business administration, or a similar discipline
• Initial experience in online marketing (retail media, SEA, etc.), ideally already gained good knowledge of common MS Office programs (PowerPoint, Excel, Teams, Outlook)
• Ability to work in a team and strong communication skills
• Convincing and professional appearance
• Very good written and spoken German and English skills

About Us

As a leading company in the Retail Media industry, with a strong commitment to innovation and excellence, a clear focus lies on the development of future Retail Media strategies for agency partners and clients. This role offers the opportunity for meaningful impact in the areas of marketing, data analysis, and business growth.

As Europe’s largest platform for consumer electronics, the combination of extensive data, relevant reach, and proximity to the buying decision enables optimal positioning and selling of brands and products to our customers – both digitally and at the POS in our stores within an omnichannel setup. A working environment characterized by start-up dynamics, the strength of a large corporate group, programmatic data-driven advertising close to the buying decision on our own platform, international flair, and collaboration with colleagues from across Europe.

Participation in an innovative, dynamic consumer electronics retail environment as part of our team, supported by a flexible work model with options for mobile working and on-site presence at one of our locations in Hamburg, Munich, or Ingolstadt.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!