What you're going to do

Do you enjoy using your language skills in an international environment?
Are you curious about IT and interested in starting or developing your career in the field of cybersecurity? If yes, this opportunity might be the perfect fit for you.
We are currently building a Security Operations Support Team in our Budapest office (in-person attendance required). In our Solutions Unit, we support clients who rely on us to keep their systems secure and running smoothly. In this role, after completing our onboarding program, and you will be responsible for:

• Monitoring and processing security alerts in iBOX and Elastic SIEM according to SLAs
• Reviewing, validating, and classifying alerts based on predefined use cases
• Ensuring that rule outputs are accurate and accessible for end customers
• Creating and maintaining high-quality tickets with clear documentation
• Escalating incidents to Level 2 with well-structured use cases
• Following established playbooks, escalation processes, and data protection guidelines

We offer:

• Training and mentoring – in both cybersecurity topics and language skills
• Opportunity to further develop your technical skills
• Supportive team and knowledge-sharing culture
• Competitive salary and shift allowances

What we're looking for

• Entry-level experience in IT support, service desk, or relevant studies/training
• Basic understanding of cybersecurity fundamentals
• Strong interest in cybersecurity and willingness to learn
• Willingness to work in a 24/7 shift-based schedule in the office, minimum of 24 hours/week (three 8-hour shifts)

Language skills:

• German: good working proficiency (B1/B2) - only used in writing, no spoken fluency needed
• English: solid working proficiency (B2/C1)

Personal skills:

• Proactive, reliable, and detail-oriented mindset
• Ability to stay calm and focused under pressure

Do not hesitate to apply even if you don't fill all our requirements - we are happy to get in touch with you!