ANIRUDHAN ANIRUDHAN S

 Received, logged, and tracked customer claims within internal systems ensuring accuracy and timeliness.  Reviewed supporting documentation (invoices, receipts, contracts, reports, etc.)to validate claim authenticity.  Coordinated with internal teams (Logistics, Sales, Finance, Insurance, Legal)to resolve claims.  Engaged with external vendors, carriers, and insurers to facilitate claims resolution.  Maintained meticulous records in compliance with policies, SLAs, and industry regulations

 Processed complex customer orders from initiation to fulfillment across US and international markets.  Partnered with general managers to design efficiency strategies for quarterly merchandise movement.  Resolved escalated order issues and identified process improvement opportunities.  Raised supplier purchase orders using SAP, validating documentation for compliance.  Prepared weekly/monthly stakeholder reports on order performance and dispute resolutions.

enior Install Service Coordinator  Oversaw store operations, financial performance, and quality compliance.  Coordinated installation of purchased products through Network Engineers at client sites.  Verified purchased licenses and ensured seamless product connections at customer premises

 Ensured accuracy of SOW agreements signed by customers and validated by Thomson Reuters.  Reviewed customer details, payment types, product requirements, and add-ons prior to order execution.  Managed invoicing processes through Salesforce and addressed billing discrepancies.  Provided timely customer support on product access issues and order fulfillment concerns.

 Handled end-to-end order processes for select products ensuring turnaround time adherence.  Served as the primary point of contact for global buyers, processing invoicing and booking requests.  Delivered quality checks for internal audits, ensuring compliance and accuracy.  Provided training and mentorship to new team members.

 Supported underwriters with clerical and research documentation for client risk assessment.  Conducted pre-underwriting analysis, proposal studies, and risk calculations.  Assisted in insurance policy issuance and handled customer queries via phone/email.