Anahi Virginia Castro Caballero

Managed daily administrative and operational tasks, including email and call handling Coordinated calendars, meetings, and scheduling across teams Supported workflow organization and process efficiency Provided cross-departmental operational support in a fast-paced environment

-Worked closely with tax professionals and firms across the United States, gaining exposure to tax resolution services, IRS-related matters, and client service operations. -Maintained project timelines, content roadmaps, and operational workflows using ClickUp and Google Workspace. -Served as the primary point of contact between clients and internal teams, ensuring seamless communication and timely delivery of services.

-Manage the end-to-end appraisal process by logging assignments into project management systems and ensuring seamless task execution. -Perform comprehensive market research, tax research, property records analysis, and zoning research to support accurate appraisals. -Complete front-end tasks, including data entry, formatting, and integrating key information for appraisal reports. -Create and organize addendums, ensuring all documentation is accurate, complete, and properly arranged. -Track job progress

- Scheduled and coordinated client meetings to ensure seamless communication and project alignment. - Oversaw project coordination, assigning tasks to team members and tracking progress to ensure productivity. - Maintained efficient coordination between clients and team members. - Took detailed notes during meetings to capture key takeaways and action items. - Followed up with clients to address requests, including file submissions, creative input, and project needs. - Performed SEO optimizat

-Assisted low-income individuals with legal consultations and case management. -Handled cases related to divorce, paternity acknowledgment, adoption, parental authority, and child support claims. -Drafted contracts and lawsuits, ensured timely delivery of documents to court, and communicated directly with clients to gather accurate case information. -Asistí a personas de bajos recursos con consultas legales y manejo de casos. -Gestioné casos relacionados con divorcios, reconocimiento de paternidad, adopcio

Spanish and English Interpreter

- Provided technical support to customers, resolving issues efficiently via chat, email, and phone. - Managed orders through Shopify, ensuring accurate processing and timely follow-up. - Utilized Asana for project management, tracking tasks and maintaining organization across assignments. - Created detailed support tickets with customer information and issue descriptions to ensure accurate record-keeping. - Facilitated credit card payments over the phone, ensuring secure and seamless transactions.

Tracking orders, checking customers information

Tech support for cellphones