APURVA DIWAN

Improved user acceptance and usability of CIAM tools at SAP by enhancing user-centric processes and minimizing interaction complexity. • Collaborated with multiple Lines of Business (LoBs) to implement global standardized solutions with minimal exceptions. • Ensured compliance with regulatory requirements by managing cloud assets and reducing security risks through automated processes. • Streamlined mass change processes and adapted asset management language for better end-user understanding.

Supports the enhancement of business and process performance, project and change management, organizational design. Supports the efforts of a project team and at times may lead and direct the work of others. Supports flawless execution to meet project expectations & deadlines in support of global SAP and/or unit/area specific goals and strategy.

Maintains and monitors Purchase Orders and Purchase Order Requisitions with content guidance Maintain and monitor Invoices Maintains and monitors quotations orders and staffing lists Supports Financial accounting like month-end closing

• Coordinate operations between Customers and Vendors. • Handle customer escalations in case Delivery of Operations is dissatisfactory. • Follow and maintain all the Standard Operating Procedures (SOPs) by relocating the customers from one place to another. • Deliver Customers' Experience.

• Coordinate operations between Customers and Vendors. • Handle customer escalations in case Delivery of Operations is dissatisfactory. • Follow and maintain all the Standard Operating Procedures (SOPs) by relocating the customers from one place to another. • Deliver Customers' Experience.

• Work on day-to-day operational tasks. • Validation of Academic Outputs. • QNT, Freelancer Reporting and Data Correction.

• Depute the working staff (skilled and unskilled) at site and keep their attendance etc. as per requirement of Factory Act • Attend the coordination meeting related with Annual Rate Contact and Overhauling. • Worked for Annual rate contract, awarded for Operation and Maintenance of ESP and fans of 4X210 MW plants of CSPGCL, namely HTPS, CSPGCL, Korba West.