ARUN PETER

Technical leadership role with accounts & provide support to India & SEA countries. Make compelling proposals and solution quotes, managing the technical agenda/understand customer’s business requirements & ensuring successful customer retention, rapport, transition and expansion within the account. Domain knowledge of various products in the areas of Digital Printing/Inkjet printing/Consumables. Possess wide range of experience in area of Inkjet printers, Scanners, Packaging, Commercial printing

Responsible for the day-to-day operations of IT infrastructure like Vendor management & Co-Ordination.Testing of new technologies on work environment for the betterment of the service and knowledge up gradation.Handling different IT operational and up gradation Projects on site.Sharing Daily Checklist to client of servers and printers from all sites in India.Weekly review with all resources to get status updates on daily activities and pending Transactions.

Hands on Experience on HP, DELL Systems.Configuring as well as troubleshooting of MS-Outlook, Printers, remotely.Handle Summus tool for pull-up the report.Installations of various operating systems like , Win XP Professional, WIN 7.Installation and Troubleshooting of various products like printers, scanners, modems.Password Resetting & Account unlocking of AD ID.Managing Domain user‘s, ID creation, Roaming profile, OU, Maintaining ADS.Updating OS Security monitoring the systems for updating