Aakriti Singh Rajput

Angestellt, Supervisor, British Council
Bonneuil-sur-Marne, Frankreich

Fähigkeiten und Kenntnisse

Business Process Improvement
Analytical Skills
business process mapping
B2C
flexible for travelling
Business Schools
Big Data Analytics
Business Strategy
French
Brand Strategy
Client Onboarding
Git
Customer Experience
google adwords
Microsoft Excel
Customer Relationship Management (CRM)
Google Analytics
Customer Service
requirement gathering
Microsoft Office
International Business
Digital Marketing
Microsoft Outlook
Research
Interpersonal Communication
English
Microsoft Word
Sales Strategy
Leadership
Negotiation
Search Engine Optimization (SEO)
Management
User Experience (UX)
PowerPoint
Social Media
Marketing Strategy
Project Management
web services
Strategic Planning
Project Planning
Team Leadership
Public Speaking
team management
Relationship Building
Technology Sales
Telecommunications

Werdegang

Berufserfahrung von Aakriti Singh Rajput

  • Bis heute 8 Jahre und 2 Monate, seit Sep. 2018

    Supervisor

    British Council

    • Adhering & supervising/invigilating exam procedures(IELTS, Cambridge English) • Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud.

  • 1 Jahr und 1 Monat, Apr. 2016 - Apr. 2017

    Custmer Service Associate (CRM)

    Teleperformance

    • Thrived as a team player in a fast-paced, high-energy, change-oriented environment and explored ideas • Troubleshooted equipment and system problems • Identified customers who were comparison-shopping and inquiring about contract terms • Escalated customer complaints using ZENDESK software.

  • 2 Jahre und 1 Monat, Apr. 2014 - Apr. 2016

    Jr. Project manager(CRM)

    Glocal Thinkers

    • Reported to the Lead Operations and managed the company and client professional relationship. • Market research, Prospecting & Organizing meetings & presentations for the clients & managed social campaign • Conceptualization & developing full project plans and managing stakeholders and delivered stunning visuals • Prepared target market (Europe) with google analytics for conversions for luxury goods and jewelry with salesforce.

Ausbildung von Aakriti Singh Rajput

  • 2018 - 2021

    Master's degree

    Institut Mines-Télécom Business School

  • 2010 - 2016

    Bachelor's degree

    Manav Rachna International University, Faridabad

    - Summer Training of 6 weeks in Robotics from Robospecies Technologies Pvt. Ltd. - Completed six months of Training in the field of embedded Systems from Manav Rachna International College under the guidance of Mr.Deepak Dhingra. (19/July/2013-17/Jan/2014)

  • 1995 - 2010

    High School

    New Era Public School,New Delhi

Sprachen

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Französisch

    A1-A2 (Grundkenntnisse)

  • Deutsch

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