Abhishek Kumar

Bis 2023, Technical Support Specialist, Morson Logistics
Cottbus, Deutschland

Fähigkeiten und Kenntnisse

Technical Support Specialist
SAP ERP
Database
MS Office
Team work
Project Management
Software Development
Hardware installation
Software
Engineering
Computer
ERP
Support
Computer Science
Web Administration
IT support
English Language
Code
Systems
Debugging
User Interface
Layout
Windows 10
Mac OS
Machine Learning
Artificial intelligence
JavaScript
Node.js
Angular
React
MongoDB
MySQL
PostgreSQL
SQLite
Redis
Visual Studio
Git
GitHub
HTML5
CSS3
Tailwind CSS
PHP
Laravel
XML
Python
Java
C
C++
Go
Ruby
React Native
Rust (programming language)
SWIFT
Kotlin
Flutter
Dart (programming language)

Werdegang

Berufserfahrung von Abhishek Kumar

  • 2 Monate, Nov. 2025 - Dez. 2025

    Warehouse Fulfilment Associate

    Hive Technologies GmbH

    Maintained inventory accuracy across 300+ daily transactions by managing order tracking, scanning, picking, and returns processing in a high-volume fulfilment environment. Processed 150+ outbound orders per day end-to-end, including label printing and packing, while maintaining accuracy under tight time constraints

  • 6 Monate, Sep. 2022 - Feb. 2023

    Technical Support Specialist

    Morson Logistics

    Resolved 95% of 200+ daily support tickets within SLA, maintaining 100% uptime for company systems, databases, and ERP software via proactive monitoring. Boosted team workflow efficiency by 20% through hands-on technical guidance and successfully provisioned 50+ workstations for a new site launch ahead of schedule. Additionally, improved overall operational efficiency by 30% by streamlining inventory tracking and digital record-keeping processes.

  • 11 Monate, Okt. 2021 - Aug. 2022

    Software Developer

    SkyHype Communications Pvt. Ltd.

    Boosted company website performance by 30% by fixing bottlenecks and increasing web app traffic by 25% through rigorous testing and debugging. Grew the client base 50% by building a cross-platform mobile app. Owned end-to-end CI/CD deployments to production and ensured high code quality standards. Accelerated development cycles using AI automation and Claude Code, while engineering scalable systems via event-driven architecture and horizontal sharding to support high-volume traffic.

  • 7 Monate, März 2021 - Sep. 2021

    Full Stack Developer

    Ezimax Technologies Pvt. Ltd.

    Built interactive UI components and layouts for 10+ web apps by translating design specs into functional code. Reduced page load times by 30% and improved overall site performance by 20% through targeted traffic analysis and performance bottleneck fixes. Maintained high stability across 20+ applications post-launch by troubleshooting bugs and redesigning user interfaces based on feedback. Streamlined QA processes and software reliability by developing automated testing suites using Playwright and Cypress.

  • 7 Monate, Aug. 2020 - Feb. 2021

    Full Stack Developer

    Funtu Infoedge Technologies Pvt. Ltd.

    Achieved 100% on-time delivery across all sprints by collaborating on client web applications and converting 150+ design mockups into responsive, functional code. Verified feature reliability through 50+ manual pre-release test runs and defined clear end-user requirements via stakeholder analysis. Minimized post-launch issues by preparing detailed technical documentation and proactively monitoring client deployments.

Ausbildung von Abhishek Kumar

  • 2 Jahre und 1 Monat, Okt. 2023 - Okt. 2025

    M.Sc. Artificial Intelligence

    Brandenburgische Technische Universität Cottbus-Senftenberg

  • 3 Jahre und 9 Monate, Sep. 2017 - Mai 2021

    B.Tech. Computer Science Engineering

    Galgotias University

Sprachen

  • Englisch

    C1 (Fließend)

  • Hindi

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    A1-A2 (Grundkenntnisse)

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