Agnesa Tiwari

• Internal and external queries and complaints; • Orders receiving and processing, inputting data; • Processing invoices (incoming and outgoing); • Processing deliveries and returns; • Processing credits and debits; • After sales customer support.

Manage the day to day operations of the HR; • Lead the recruitment process from beginning to end; • Posting jobs adverts, pre-screening candidates, organising interviews, assist in the preparation of contracts of employment; • Plan and deliver training and induction for all staff; • Supervise and monitor the work of staff;

Manage the day to day running of the transport department; • Manage and control the transport management system for effective routing and scheduling; • Dealing with and looking after all necessary import licences; • Route planning (country profiles, access to ports, main roads etc.); • Document control, ensuring all shipping and freight documentation is 100% accurate; • Ensuring that current standards of health and safety are met and exceeded