Ahmed Nassar

Received the company "Award of Most Effective Employee" in recognition of rapid expansion of IT systems and support to align with unanticipated business growth.

- Successfully participated in increasing installation base to 1200+ installation around the world. - Increased the NPS (Net Promoter Score) from 48% to 78%. - Increase Service Revenue by 500 %. • Creates and manages comprehensive project plans, encompassing project team structure and resource assignment, implementation, testing and training plans, and transition to support team

 Raise clinical awareness in the Egyptian healthcare environments.  Reach 95% of cases resolution per day including complex issues.  Participated in more than 50 large projects.  Work with requirements definition and implementing tests, configuration and updates for implementation of solutions in hospital environments. • Provided proactive technical administration, planning, coordination, and documentation.

-Supervising the new equipment's installation -Performing plan preventive maintenance/inspections, calibrations, commissioning, evaluation and repair maintenance on Biomedical equipment -Work closely with other departments and contract service providers -Perform on call duties and respond to emergency breakdown calls efficiently and timely manner -To perform any other duties assigned and involve in special projects from time to time