Aires Sergio JOÃO

Expertise in Precious Metals: & Stock Exchange - Advise on investment solutions, financial instruments, structured products, pensions and mortgages • Sales & Detection of Opportunities- Handling anti-money laundering cases and compliance 06/2022 – Present Lausanne, Switzerland • Focus on Sales and Opportunity Identification. • Manage anti-money laundering cases and ensure compliance.

Provided digital banking guidance and educational support to private and corporate clients both locally and globally. Delivered emergency banking assistance, including cyber-security measures. Verified high-value payments directly with customers or client advisors. Collaborated effectively with branches in Switzerland and internationally.

Sales & Finance operational support for the German Global Transformational Accounts Support in processing of complex orders via critical deal management; Consultive and advisory role when designing large financial deals to be compliant with the company standards Pilot support model for German Automotive, Railway and Logistics market Support of critical deals, working with supply chain and integrated account planning. Collaborate cross-functional work (finance, business units, product managers)

- Development of the commercial activity within IT customers in the greater Lisbon area. - Regular contact with existing and potential customers

- Development of the commercial activity in the South / Centre Portuguese region. - Face to face visits with existing and potential customers. - Elaboration of commercial proposals. - Work developed with different divisions within the Fedex group in Portugal.

Responsible for the start-up and development of the new branch of Tranglory in Lisbon Worked together with the headquarters in Barcelona, and divisions in China and India. Market research with price comparison at a purchasing and sales level. Implementation of Portuguese accounting and legal norms into the Spanish IT and Operative software. Creation of operational and marketing tools for the company.

- Customer support, data entry and administrative process of bookings Coordination of the different departments: Route planning, types of aircrafts, slots allocation, and catering. - Credit control hours availability allowed by owner.

- Development of German desk within Austria, Switzerland and Germany. - Management of key accounts: UK, Mainland Europe and Middle East. - Technical support in all languages (Fr/Spa/Ger/Eng/Pt) Technical translations (DE – ENG) - Events and production planning and coordination, with sister companies in France and Italy. - Execution and analysis of sales reports by region.

Sales / customer services on several European markets (PT/ES/DE/GB) Traffic Management working in a daily basis with customers and transport companies. Translations: company’s website and insurance documents. (PT - ENG / DE) Research on potential customers (phone, internet and internal database)