varsha karn

• Supervised online examinations, ensuring adherence to examination policies and integrity. • Verified candidate identities to maintain a secure examination environment. • Prepared detailed reports on incidents and technical issues during examinations. • Communicated effectively with candidates and support teams to resolve queries.

In my role as a Senior Catalog Specialist, I have successfully managed a diverse product portfolio, ensuring accuracy and consistency across all listings. My key achievements include: 1. Executing detailed process audits, resulting in a 50% improvement in task efficiency and accuracy while reducing rework time. 2. Integrating 70+ new clients into Salesforce CRM, enhancing product visibility and driving a measurable increase in sales performance. My expertise in data management, product categorisation, and

In my role as a Seller Support Mentor at Amazon, I have successfully coached a team of 40+support associates, enhancing their performance and efficiency. I implemented new training modules that improved first-contact resolution rates by 50.4% and reduced average handling time by 2.5 minutes. My focus on data analysis and effective communication has led to a 60.77% increase in seller satisfaction scores, ensuring a positive experience for our partners. - Developed and delivered training sessions, boosting t

1.Delivered engaging lessons in history, civics, and geography, fostering critical thinking and social awareness among students. 2. Designed and implemented structured lesson plans aligned with the national curriculum. 3. Enhanced student participation through project-based learning and interactive discussions. 4.Monitored academic progress and provided personalized feedback to improve learning outcomes. 5. Achieved a 20% improvement in class performance and maintained above 90% student engagement throughou

1st Sem Subjects: Business Logistics and Supply Chain Management, Statistics and Econometrics, Leadership and Organizational Behavior, Negotiation and Conflict Management, Strategic Issues in Supply Chain Management, Fundamentals of Data Science