Ajit Singh

My expertise includes hands-on experience in Azure Active Directory, M365 Administration, SharePoint and Exchange Online, Teams Administration, Network Security, Security and Compliance, Security incident response, Migration, Mail Flow, Power BI and PowerShell.

Managing overall web development of the website & E-commerce platforms Developing brick and motor environment for the brand Analysing the operations cost and the product cost for the market Handling customs clearance and customer support Handling vendor tie ups with logistics partners and warehouses Handling FSSAI licenses Handling Order lifecycle management - Amazon / Flipkart/ Other Stores

• Business Development / Vendor Management / Customer Management • Facilitated launch of a fashion and art marketplace - Yours Locally • Worked in various operations functions for our clients, such as - Hireavilla, Levi’s, Thrasher, YoursLocally, Plotify and over 30+ e-commerce brands • Managing all customer service initiatives, e.g. customer queries, refunds, exchange, complaints

• Managing Product Catalog and Image Processing • Oversee and support Catalog Specialists in auditing, monitoring, tuning, and troubleshooting of systems to ensure content adheres to brand and retailer specifications • Manage a group or category of products • Analyzing data and making forecasts • Relationships with vendors and product range management

• Managed team member with a goal to have effective resource utilization, improving productivity and Quality as per the business requirement. • Implement process automation for better improvement • Create/update process documentation and provide process/refresher training accordingly • Evaluating & testing of existing process to continuous process improvement at client side to see if any opportunity left out to convert it to additional business to increase the overall revenue & Billing rate for the company

• Web researcher and doing cataloging for E-Commerce platforms • Making sure that all issues/hurdles in service delivery are logged, tracked and solved within TAT and as per SLA

• Web cataloging for snapdeal products • Making ppts for product development