Alexander Klampt
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alexander Klampt
- Bis heute 3 Jahre und 11 Monate, seit Juni 2022
Senior Manager / Lead Dunning & Collection
Zalando Payments GmbH
- 1 Jahr und 6 Monate, Jan. 2021 - Juni 2022
Team Lead Dunning & Debt Collection
Zalando Payments GmbH
- 6 Jahre und 7 Monate, Feb. 2014 - Aug. 2020
Senior Team Leader - Merchant Risk Consulting - Seller Risk Services
PayPal Europe SE
- Managing an international team of Risk Consulting Specialists/Risk Associate/Senior Consultants. Responsible for conducting detailed holistic risk (credit/fraud) reviews - Managing performance and outcome of each team member. Conducting regular meetings to analyze and review KPI & Quality results - Liaising cross functionally to develop a customer focused strategy and platform as part of the organization-wide business plan - Analyzing of processes, policies and data to identify business opportunities
- 3 Monate, Jan. 2015 - März 2015
Contingency Group Lead - Customer Solutions - German and Dutch Market
PayPal Europe SE
7 weeks contingency, managing and leading 6 team leaders in customer solutions, responsible for the German and Dutch Market
- 1 Jahr und 9 Monate, Mai 2012 - Jan. 2014
Business Performance Senior Specialist EMEA
PayPal Europe Ltd.
- Management & implementation of EMEA operational projects and process improvements from end to end. Defining actions, timelines & owners - Alignment of Global Operational Projects across all operational sites in EMEA, North America & APAC - EMEA Operations Department process and quality reviews & pro-active process improvement - Building strong relationships with business partners across the entire organization, stakeholder engagement and being a trusted advisor
- 5 Monate, Dez. 2011 - Apr. 2012
Acting Global Process Manager, Global Compliance, Operational Excellence
PayPal Europe Ltd.
- 5-month contingency role in Operational Excellence, overlapping with Team Leader role - Project managed technology implementations that impacted EMEA Compliance Operations - Implementing appropriate processes to support policies outlined by Corporate Compliance Luxembourg - Reviewing existing processes to determine effectiveness and efficiencies
- 2 Jahre und 8 Monate, Sep. 2009 - Apr. 2012
Team Leader - Risk & Financial Services Operations
PayPal Europe Ltd.
- 7 Monate, Feb. 2009 - Aug. 2009
Risk Operations Agent - Risk Operations
PayPal Europe Ltd.
- 9 Monate, Juni 2008 - Feb. 2009
Front Office Manager
Crowne Plaza Dublin Blanchardstown
- Department head & part of the pre-opening management team for the Crowne Plaza Blanchardstown. Responsible for the initial set up of the Hotel and the Front Office Department (procedures and processes) - Managing all Front Office revenue as well as full staff supervision including training & development - Developing and implementing department strategies as well as brand service strategy and brand initiatives
- 4 Jahre und 6 Monate, Jan. 2004 - Juni 2008
Front Office Manager / Assistant Front Office Manager
IHG InterContinental Hotels Group, Crowne Plaza Wiesbaden
- 3 Jahre und 7 Monate, Juni 2000 - Dez. 2003
Asst. Manager Front Office, Night Manager, Shiftleader
IHG InterContinental Hotels Group, InterContinental Stuttgart
- 2 Jahre und 9 Monate, Sep. 1997 - Mai 2000
Auszubildender & Empfangsmitarbeiter
Park Hotel Stuttgart
- Apprenticeship in hotel and customer service & full-time employment (reception and reservation) - Price by the German Chamber of Commerce for excellent results
Ausbildung von Alexander Klampt
- 5 Monate, Feb. 2011 - Juni 2011
Project Management
Dublin Business School - DBS
- Successfully completed a 14-weeks Project Management Course at the Dublin Business School, Dublin - https://www.dbs.ie/course/professional-evening-diploma/part-time-evening-diploma-in-project-management-dublin-business-school
- 2 Jahre, Okt. 1995 - Sep. 1997
Sportwissenschaften, Betriebswirtschaftslehre, Volkswirtschaftslehre
Universität Stuttgart
Sprachen
Deutsch
C2 (Verhandlungssicher / Muttersprachlich)
Englisch
C1 (Fließend)
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