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Sorina Apetrei

Angestellt, Service Delivery Manager, Atos IT Solutions and Services Romania
Timisoara, Romania

Fähigkeiten und Kenntnisse

Systemadministration
Customer Support
Customer Relationship Management
Team leadership
IT Service Management
People Management
Team work
Communication skills
Customer orientation
punctual
Personal responsibility
Leadership skills
Management
IT support
Help
Microsoft
Customer service
IT-Management
Customer care
Projects
Support
Consulting
Service Management
ITIL Service Manager
People development
Enthusiasm
German
Flexibility
Responsible
Strategic mindset
Friendliness
IT Strategy
IT Project Management
Service Level Management
Project Controlling
Budget Management
Project Management
Presentation skills
Professional experience
Change Management
ambitious
Patience
Contract Management
Commitment
English Language
Supplier Management
Creativity
Knowledge
Client
Fast learner
willingness to learn
Resource Management
Incident Management
Motivation
Provider
Key Account Management
Configuration Management
IT Process Management
Cost Calculation
IT Application Management
MS Office
Online
Help desk
SharePoint
Lead Management
Service Desk
Problem Solving
Leadership
Service Delivery Management
Knowledge Base

Werdegang

Berufserfahrung von Sorina Apetrei

  • Current 2 years and 9 months, since Sep 2023

    Service Delivery Manager

    Atos IT Solutions and Services Romania

  • Current 4 years and 11 months, since Jul 2021

    Team Manager

    Atos IT Solutions and Services Romania

  • 1 year and 8 months, Nov 2019 - Jun 2021

    Tower Service Manager

    Atos IT Solutions and Services Romania

  • 8 months, May 2017 - Dec 2017

    OnSite Technician

    Allergan GmbH

  • 4 months, Jan 2017 - Apr 2017

    Customer Service Representative

    Leaseweb Deutschland GmbH
  • 8 years and 7 months, Jun 2008 - Dec 2016

    IT Specialist

    Atos

  • 8 years and 7 months, Jun 2008 - Dec 2016

    Systemadministrator

    Atos IT Solutions and Services Romania

  • 1 year and 4 months, Apr 2007 - Jul 2008

    Service Desk Mitarbeiter

    DRÄXLMAIER Group

Sprachen

  • German

    C1 (Fließend)

  • English

    C1 (Fließend)

  • Romanian

    C2 (Verhandlungssicher / Muttersprachlich)

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