Alexander Munz

Bis 2021, Junior CRM Manager, Parship Group
Hamburg, Germany

Fähigkeiten und Kenntnisse

A/B Testing
Online Marketing
Kommunikation
Statistik
Datenanalyse
R
SPSS
Python
Mailchimp
Excel
Google Analytics
E-Mail Marketing
Kampagnenmanagement
Kampagnenplanung
CRM-Systeme
CRM
Selligent

Werdegang

Berufserfahrung von Alexander Munz

  • Current 3 years and 7 months, since Nov 2022

    Customer Experience Specialist

    Gründerplattform

  • 1 year and 5 months, Jun 2021 - Oct 2022

    Operations Manager

    Procuros GmbH

  • 1 year and 2 months, May 2020 - Jun 2021

    Junior CRM Manager

    Parship Group

    - Development and creation of CRM campaigns - Creation and execution of customer journeys - A/B Testing and data analysis - Implementation of psychological consumer insights

  • 6 months, Oct 2019 - Mar 2020

    Growth Marketing DE

    Otrium

    - Analyzing the conversion funnel and identifying potential areas for improvement - Setting up email campaigns, analyzing performance and generating insights and learnings for future campaigns - Setting up A/B testing frameworks, planning and execution of a testing roadmap, data analysis - Collecting customer feedback

  • 8 months, Mar 2019 - Oct 2019

    Employer Branding & People Analytics

    Parkbee

    People Analytics & Employer Branding • Implementing Employer Branding strategies together with the Marketing team • Analyzing and optimizing the recruitment process and interview structure • Implementing insights from scientific research

  • 6 months, Aug 2018 - Jan 2019

    Customer Service Agent

    Eriks Digital

    • Coordinating orders and deliveries through several communication channels in consultation with Logistics and Finance • Increasing customer satisfaction and optimizing internal processes • Sales for B2B customers

  • 11 months, Sep 2015 - Jul 2016

    Student Tutor "Empirical and Experimental Training"

    Universität Hamburg

    Data preparation | Planning of experimental designs | Teaching computer-based analysis skills in R and SPSS

  • 1 year, Sep 2014 - Aug 2015

    Student Assistant in the “EngAGE-Project”

    Universität Hamburg

    Development of a database for job evaluation instruments | Collecting and implementation of ideas for an online-intervention

Ausbildung von Alexander Munz

  • 1 year and 1 month, Sep 2018 - Sep 2019

    Work & Organizational Psychology

    Vrije Universiteit Amsterdam

  • 4 years and 1 month, Oct 2013 - Oct 2017

    Psychologie

    Universität Hamburg

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Spanish

    B1-B2 (Gute Kenntnisse)

  • Dutch

    A1-A2 (Grundkenntnisse)

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