Mag. Alexander Nyiri

Accountable for Corporate & Retail Business Operations covering Customer accounts, securities, treasury, loans, leasing, domestic/foreign payment transactions, Customer complaints, Aval business as well as domestic/foreign guarantees. Focus areas are digitalisation, automation, process optimization, increase productivity and efficiency based on process standardisation. Transform the division to an agile and high productive organisation. More than 300 head counts. Locations: Linz, Passau, Salzburg.

Development and roll out of Standards to plan and steer captive IT Provider (sIT Solutions and Erste Group IT) in the Areas of technical KPIs, contracts, reporting, intra-group financial processes, financial transparency (e.g. cost typ reporting on single solution level) as well as bridging to Business Owners.

Triple-million Euro BI Program for the group wide Business and IT Transformation as well as implementation of the Greenfield BI solution covering all Steering and Statutory functions.Build up a near shore development & testing center in Bratislava based on new BI Standards/Frameworks;plan and execute decomissioning of the legacy Systems; trigger organisational changes;140 FTE/200 Headcounts;thereof 100 external Consultants from 15 different Vendors;20 different Nationalities

Lectures of Management (Performance Mgmt., Strategic Mgmt, Strategic Controlling, Balanced Scorecard, Due Diligence, Outsourcing, Project Mgmt., Project Portfolio Mgmt., Process Mgmt.), at the Financial Controlling Master Program of the Controlling Institute

Responsible areas: Finance, Legal, Projects, Operations, IT Consulting, HR; Selected Projects: 1.Group Strategy Phase 1 for Services, locations, Shared Service Centre, Near Shoring Centre 2.IT Infrastructure & Data Centre Outsourcing Due Diligence 3.Data Center Centralization of 25 Regional Data Centers 4.Data Center movement and HW upgrade

Line Resp.: 15 Management Consultants; Projects Budget: EUR m80+; Banking Industry only; Selected Projects: 1.Implementation of a Corporate non-lending Core Banking solution (Ukraine); 2.Implementation of a Retail, SME and Corporate full scope Core Banking Solution (Ukraine); 3.Post Merger Integration (Croatia); 4.Concept for a product oriented process landscape (Romania); 5.Euro Conversion (Slovakia); 6.Implementation of the TOM for a Shared Service Payment Center (Romania)

Responsibility for: Project Manager, Organizational development & Change Management Expert Project overview: • Telecommunication & Media Sector: Strategy and Efficiency • Public Sector: Strategy and Process & Quality Management • Retail & Distribution Sector: Process Optimization

•Enterprise Balanced Scorecard & Strategy Deployment Framework & Governance •Enterprise & Customer & Value Chain Processes Framework & Governance •Project Management Framework & Governance •Project Portfolio Management Framework & Governance •Product Portfolio & SW Management Framework & Governance •Customer Service oriented organization / cultural change •Re-organization 2001&2004 •ISO 15504 and ISO 9001:2000 process certification

Responsibility for: Build up and run HR, Project Portfolio Management