Alexandra Bachmann

-monitoring global technical complaints and suspected counterfeits -Coordination of complaints investigation with manufacturers and experts -Ensuring implementation and effectiveness of CAPAs related to complaints -Analysis of Complaint trending -Preparation of complaint reports -Training and support of affiliates and suppliers in new process and system -Participation in project to optimise complaint process -Green Belt project to improve the CAPA handling process

-Creating regulatory-compliant artworks for printed packaging materials -Liaising with all stakeholders during new product introductions -Leading a successful sub-team project to improve efficiency of the current artwork process -Delivering objectives within agreed timelines to avoid stock-outs -Negotiating and implementing agreements with new production sites -Acting as functional expert -Planning, organising and delivering function specific training programs for internal and external