Alexandre Hannema

-Foreseen to be Daycare director -Direct contact in Mandarin with parents and clients -Developing a curriculum for early age kids (6m - 6yo) -Providing French lessons to each of the 6 centers of the company and reporting -Communication with the families in Chinese and strengthening the kids' learning -Playing the KOL and the brand's image in China

-Animating courses to all levels, from beginner to advanced and spoken French classes -Pupil and student approval rate of more than 95% -Some periods of 100% work and some periods only of 20% on Saturdays

Assisting members with a medical emergency abroad, coordinating services and managing client allowances for each case as to minimize costs and maximize client satisfaction Analysis of company efficiency data and defining KPIs aimed at higher client satisfaction and process speed Developed an Excel tool to automatically analyze data of insurance case coverage and improve productivity of given process by 75%, while also increasing quality Treating up to 70 insurance coverage cases per day during holidays

-Sales of phone contracts, phones, accessories and phone insurance within various shops around the Vaud and Fribourg region -Individual sales of up to 6500 CHF per day -Product presentation in French, English, German and Spanish

-Collection of audio data, transcription of 10 interviews and converting the data into numbers -Cleaning and treatment of data for research purposes

-Introduction and management of the programs and IT infrastructure of the company -Building design in 2D and 3D with ArchiCAD and AutoCAD -Follow-up of the building process with Gantt charts

-Student exchange of 1 year -Case studies of foreign companies in China and Chinese companies -GPA of 9 out of 10

-Thesis on cultural change in China, using data collection and treatment with statistical methods and SPSS -Courses on leadership, business strategy, statistical analysis, marketing and financial management

-Creative project development around themes, 2-4 per year, a total of about 9 ranging from architectural concept to construction details and 3D rendering