Alexandros Bourtounis

• Proactively engaged with costumers and delivered high level of costumer service. • Worked in team under strict timelines to ensure all product displays and highstandards of store housekeeping. • Operated POS terminal, processed costumer payments and managed refund procedures. • Liaised with stockroom colleagues to optimize stock replenishment.

• Master's degree program with the main focus on Propability theory and Stochastic Processes. •The topic of my Master's thesis was the "Birth-death process" which is a special case of continuous-time Markov process. First-passage times and extiction probabilities was the focus of my Thesis.