Ali Ersin HELVACI
Angestellt, Analysis and Testing Team Leader, TUBITAK (The Scientific and Technological Research Council of Turkey)
Istanbul, Türkei
Werdegang
Berufserfahrung von Ali Ersin HELVACI
Bis heute 10 Jahre und 11 Monate, seit Aug. 2013
Analysis and Testing Team Leader
TUBITAK (The Scientific and Technological Research Council of Turkey)
Lead and manage The Business Analysis and Testing Team. Analyze stakeholders’ business requirements and processes via document analysis, inteviews,workflow analysis and other business analyis techniques. Determine business needs of Kamu SM, provide appropriate solutions according to corporate structure.
2 Jahre und 4 Monate, Apr. 2011 - Juli 2013
Web & Alternative Channels Specialist
Turk Telekom
Managed Online Channel called Online Service Center where customers can pay bills, change tariffs etc. Managed E-mail, SMS, IVR operations. Managed Online Channel campaigns.
1 Jahr und 7 Monate, Sep. 2009 - März 2011
BSS Engineer
Turk Telekom
Worked as a telecommunication engineer. Was responsible for west region of Turkey. Checked the licenses and features for Base Stations. Managed the IP address planning project required for access to base stations. Made configurations for Base Stations .
1 Jahr und 8 Monate, Okt. 2006 - Mai 2008
Research Assistant
Wichita State University
Made research studies in the area of Computer Networks and Wireless Networks for two years in the Wireless Communications Lab. Evaulated exams, homeworks and quizzes of undergraduate and graduate students (Data Communication Networks, Wireless Networks, Introduction to Computer Networks, Computer Performance Analysis)
Ausbildung von Ali Ersin HELVACI
1 Jahr und 10 Monate, Aug. 2006 - Mai 2008
Electrical Engineering
Wichita State University
3 Jahre und 11 Monate, Sep. 2001 - Juli 2005
Electrical Engineering
Istanbul University
Sprachen
Englisch
Fließend