Shubham Agarwal

Lead wholesale operations for Zalando’s largest supplier portfolio across pan-European markets, overseeing €3B in annual merchandise value and leading a team of 20+ direct and indirect reports • Redesigned the operating model for supplier execution by anchoring performance on three business-critical KPIs and renegotiating processing thresholds with key partners, reducing unavailable inventory and return volumes • Embedded AI into day-to-day operations, removing individual expertise as the constraint on spe

Brought in by the founder to stabilise and scale operations during a period of rapid growth • Assumed interim operational leadership of a 75-person site, restructuring the organisation and putting performance management in place as the business scaled faster than it could produce • Rebuilt pricing on true unit economics, replacing volume assumptions with a model accounting for material, wastage, efficiency and labour • Introduced yield measurement where none existed, giving the business its first clear

Led strategy execution, product innovation and operational performance for a €360M FMCG brand portfolio spanning 20 manufacturing facilities • Partnered with senior leadership to design and execute a three year growth strategy delivering market share gain and profitability expansion • Built structured product introduction systems, aligning cross-functional stakeholders to reduce time-to-market and successfully launch 8 products during COVID supply disruptions • Designed and deployed machine learning vision

Selected by the Board to establish and lead a €23M greenfield business unit, building end to end operational capability • Built and scaled a workforce of 700+ employees with full P&L accountability • Stabilised operations from commissioning to scale up, delivering the unit’s first profit within two years • Established operational frameworks covering safety, quality and performance management across the organisation • Drove comprehensive stakeholder engagement with government bodies and local communities, i

Led capital investment initiatives supporting pan-India manufacturing capacity expansion for the Sunfeast brand • Delivered an €18M greenfield project generating 25% IRR and enabling €35M in incremental annual sales • Increased manufacturing capacity by 14% (60K MT annually) through multi site project execution and structured investment planning

Selected into ITC’s leadership development programme with rotations across multiple consumer goods divisions • Conducted consumer focus groups and translated insights into product and manufacturing improvements, strengthening product quality and operational efficiency