Amirreza Delavari

I was the product manager on Mafioso, an F2P live-service mobile game. I set the direction and the roadmap with design, art and engineering, and let player data decide what we built next. - Proposed and built a DTC web shop after investors asked for more profit. I owned the idea, design and UX. It cut store fees and VAT costs and added 5% to profit. - Linked the game to the shop with cashback and daily-visit rewards. ARPU rose 13%, and the launch brought 2% more organic installs within 3 months. - Redesi

I ran delivery for Mafioso and worked with the product owner, publisher and data team on priorities and vision. - Ran sprint planning in Scrum and Kanban across Jira, Redmine, Notion, Trello and Figma. Onboarded 10+ people, and task velocity rose 10%. - Defined new production pipelines and tools, raising team efficiency by 7%. - Found the gap between old and new players behind our matchmaking problems (mismatched trophies, waits of five minutes). Managed a new hero level and a new arena to close it, and

I started in the game industry at Paeezan as an intern. I learned Scrum and LiveOps there. After two months I owned the LiveOps plan for Mafioso. Engagement went up 20%, and weekly monetization conversion reached 3%. - Built a LiveOps calendar for the whole year, with input from the publisher, data and design teams, so art, development and design all worked from the same plan. - Ran 8 to 15 events a month. Some were small and mine alone, like Hat Rush and Gold Rush: I checked the numbers and dates, wrote

I managed a team of 8 at an online flower shop start-up. We grew from about 20 orders a week after two months to about 100, and to over 20% of our market, before a holding group acquired us. - Found local places to advertise and new ways to sell, including physical markets where people could see the fresh flowers and buy them. - Coordinated the developers, the warehouse, the buying of fresh flowers and the delivery people who brought orders to customers. - When Iran restricted the internet, moved order p

I led a 20-person help desk team at an ISP. Resolution time fell by 40% and customer satisfaction rose by 25%. - Designed the IVR system, including the call flows, voice menus and interaction logic. Callers reached the right person straight away, so waiting time dropped and agents gave fewer repeat responses. - Wrote a large set of ticket templates and tracked the average time per ticket by section. - Onboarded 10 new people into the Network Operations Center when COVID pushed call volume up. Told manage

I designed a route planning system for waste collection at a recycling start-up. Drivers made 15% more customer visits, and startup costs for new drivers fell by 5%. - Analyzed the city's road network by hand, including traffic at different times of day and one-way and two-way streets. - Split city districts into smaller operating zones and assigned households to the best collection route based on estimated travel times. - Piloted it with my manager for about two months with 10 drivers, then rolled it ou

I assisted the accountant at a curtain and curtain panel business. I worked on cost analysis, revenue analysis, profit and loss, and cash flow management.

I managed the warehouse operations of a grocery wholesaler. The job built my skills in data analysis, forecasting and resource allocation.

This program focused on the fundamentals of computer science, computer architecture, and hardware engineering principles. The curriculum covered how computers are structured and operate internally, including processor architecture, memory systems, logical circuits, and electronic and electrical cir