Amy Vaillant

 Create and inforce Guardrails and Guidelines for the Order to Cash Process, including processes, KPIs, systems, guidelines and policies, and people capability  Assist the regions/countries as well as the shared service center on process improvement process  Agree on the direction and focus of the sub process areas within OTC

 Manage project timelines and resource planning activities  Coordinate efforts between Global IS and the local business for training system requirements  Create and manage a training schedule with the country  Directed strategic initiatives to achieve change management for the SAP implementation project (LEAP)

 Successfully managed collections and payment processing teams for the US business  Achieved low DSO results by managing risks and trade working capital  Drive Cash Management results through DSO and delinquency  Participated in HPO (High Performing Organization) team, driving efficiencies within the OTC process  Worked on streamlining and harmonizing processes within Region North America  Communicated results to Sales and the Business to ensure transparency