Anastasios Rokos

Angestellt, German Speaking Emergency Advisor- Notrufsachbearbeiter , ADAC

Fähigkeiten und Kenntnisse

Active Listening
Adaptability
Analytical Skills
Analytical Thinking
Application Programming Interfaces (API)
Complaint Management
Attention to Detail
Conflict Resolution
Basic Problem Solving
Crisis Management
Call Handling
Critical Incident Stress Management
Case Prioritization
Cross-functional Communication
Data Entry
Change Orders
Customer Experience Optimization
Coaching
Data Privacy
Customer Relationship Management (CRM)
Communication
Decision-Making
Customer Service
E-Commerce
Customer Service Fundamentals
Easily Adaptable
Customer Support
Emergency Management
German
Emergency Response Coordination
German Communication
English
German Translation
Escalation Handling
Git
Geography
HTML
Lesson Planning
Multilingual Communication
Incident Management
Multitasking
Information Technology
Java
Negotiation
JavaScript
Object-Oriented Programming (OOP)
Knowledge Sharing
Order Management
Problem Solving
Order Processing
Process Improvement
Performance Under Pressure
Product Management
Presentations
Programming
Pricing Strategy
Quality Assurance Awareness
Self Learning
Stress Management
Service Coordination
Teaching
Spring Boot
Teaching german as a foreign language
Spring Data
Team Collaboration
SQL
Time Management

Werdegang

Berufserfahrung von Anastasios Rokos

  • Bis heute 3 Monate, seit Mai 2026

    German Speaking Emergency Advisor- Notrufsachbearbeiter

    ADAC

    Supporting ADAC members in emergencies (Vehicle Breakdowns or Accidents) outside Germany

  • 1 Jahr und 5 Monate, Jan. 2025 - Mai 2026

    Private German Teacher

    Self-employed

    Providing personalized German language lessons to students, focusing on exam preparation for Goethe-Institut certifications. Developed tailored learning plans, improved students’ language skills, and supported them in achieving their academic goals.

  • 4 Monate, Jan. 2026 - Apr. 2026

    Junior Software Engineer

    PRODYNA

    • Gained hands-on experience with Git through Atlassian tutorials (version control, branching, collaboration workflows) • Developed programming skills in Java • Worked with relational databases using SQL • Learned the fundamentals of modern web development (HTML, CSS) • Built interactive features using JavaScript • Developed web applications using Spring Boot • Used Spring Data JPA for data persistence and database interaction Through this experience, I strengthened my understanding of full-stack developme

  • 7 Monate, März 2025 - Sep. 2025

    German Speaking Emergency Advisor- Notrufsachbearbeiter

    ADAC

    Supporting ADAC members in emergencies (Vehicle Breakdowns or Accidents) outside Germany

  • 6 Monate, Mai 2024 - Okt. 2024

    German Speaking Emergency Advisor- Notrufsachbearbeiter

    ADAC

    Supporting foreign automobile clubs in emergencies (Vehicle Breakdowns or Accidents) in Germany

  • 7 Monate, Sep. 2023 - März 2024

    E-commerce & Customer Support Assistant

    Techsupport

    Managed e-commerce operations, including product uploads, pricing strategy, and content optimization (descriptions, images, filters etc). Analyzed supplier prices and availability to ensure profitable sales. Delivered customer support, handled order processing, and assisted with product inquiries and invoicing.

  • 4 Monate, Juni 2022 - Sep. 2022

    Employee

    Goody's S.A.

    Fast-Food Service (Kitchen Employee & Cashier)

Ausbildung von Anastasios Rokos

  • Bis heute 5 Jahre und 1 Monat, Sep. 2021 - Sep. 2026

    Master's degree

    University of West Attica

Sprachen

  • Griechisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z