André Hoppe
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Skills
Timeline
Professional experience for André Hoppe
- 1 year and 8 months, Nov 2020 - Jun 2022
Key Account Manager
OSF Digital
- 2 years and 6 months, Mar 2017 - Aug 2019
Senior Principal Customer Success Manager
salesforce.com
- 1 year and 9 months, Oct 2014 - Jun 2016
Director Service & Support
YOUR SL a Salesforce Company
IT Services (2nd & 3rd Level Support, Operations) Customer Services (non-technical)
- 1 year and 4 months, Jun 2013 - Sep 2014
Bereichsleiter IT Service Desk
Sergeant IT GMBH (McFIT Group)
- 2 years and 6 months, Dec 2010 - May 2013
Head of IT Operations & Support
txtr
- 2009 - 2010
Globetrotter
World Inc.
- Personalverantwortung - Budgetverantwortung - Optimierung der Performance, Qualität und Kundenzufriedenheit - Messung und Verhandlung der SLA zwischen den Unternehmen und verschiedenen in- und externen Partnern - Leitung von bzw. Mitarbeit bei verschiedenen, oft internationalen Projekten
Applicatoin Maintenance, Application Migration and Integration, Interfaces - Technologies: Citrix, Lotus Notes / Domino, UHD-Tools, Cognos, CRM, Enterprise One (ERP), VMWare, diverser Buchhaltungstools, Microsoft Betriebssysteme
- 2002 - 2003
System Administrator - Teamleader
Biodata Systems GmbH
- 2001 - 2002
System Administrator
Biodata Information Technology AG
Educational background for André Hoppe
- 1999 - 2000
Technischer Umweltschutz
Universität Paderborn / Hochschule Höxter
Languages
German
First language
English
Fluent
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