Andre Ziemann
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Andre Ziemann
- Current 15 years and 4 months, since Feb 2011Konica Minolta Business Solutions Europe GmbH
General Manager Service & Support
- 1 year and 8 months, Jun 2009 - Jan 2011Konica Minolta Business Solutions Europe GmbH
Deputy General Manager
In addition to position of Manager Support EMEA, Strategic Service Development, Setup planning and lead of satellite organisation
- 1 year and 6 months, Dec 2007 - May 2009Konica Minolta Business Solutions Europe GmbH
Manager Support EMEA
Managment of Support processes for Europe, Middle East & Africa
- 1 year and 4 months, Aug 2006 - Nov 2007Konica Minolta Business Solutions Europe GmbH
Service Launch Coordinator
Process harmonization for Introduction of new products, interface between Marketing & Service, project lead for service launch activities, development of Service product concepts
- 3 years and 1 month, Jul 2003 - Jul 2006
Technical Product Manager
Konica Minolta Europe GmbH
Product Lifetime Management for digital colour Printing devices including product introduction and 3rd level support
- 1 year and 9 months, Oct 2001 - Jun 2003
International Specialist Colour
Minolta Europe GmbH
3rd level support for Digital colour printing devices, Rip technology, network evironment etc.
- 1 year and 6 months, Apr 2000 - Sep 2001
Workteam specialist
Xerox GmbH (German HQ)
2nd level helpline for customers & Service engineer, remote diagnostics & detailed troubleshoot
- 1 year and 3 months, Jan 1999 - Mar 2000
Service engineer
Xerox Service GmbH Germany
Service engineer for onsite repair of Digital copiers , faxes and printers
- 3 years and 6 months, Aug 1995 - Jan 1999
Trainee of Information Technology
Xerox Service / Siemens
Sprachen
English
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