Glen Russell

Angestellt, Client Success Manager - Global Business Services, Konica Minolta Business Solutions Europe GmbH
Abschluss: MBA (Technology), Australian Graduate School of Management (AGSM) - University of NSW
Langenhagen, Deutschland

Fähigkeiten und Kenntnisse

Sales Strategy & Execution
Valuable Facilitation Awareness
Change Manager
Critical Thinking
Practical leadership and management skills
An acute eye for detail
Situational Awareness
Empathy
Authenticity
Efficient Information Delivery
Ability to build sustainable client relationships
A gregarious nature
Organisation (social entity)
Education
Software

Werdegang

Berufserfahrung von Glen Russell

  • Bis heute 6 Jahre und 5 Monate, seit März 2019

    Client Success Manager - Global Business Services

    Konica Minolta Business Solutions Europe GmbH
  • 2 Monate, Jan. 2019 - Feb. 2019

    Secondary School Teacher

    International School Hannover Region

  • 4 Monate, Sep. 2018 - Dez. 2018

    Secondary School Cover Teacher

    International School Hannover Region

  • 7 Monate, Feb. 2018 - Aug. 2018

    Virtual Consultant

    Benchmarking.com.au Pty Ltd

    • Short term contract providing remote consultancy to accountants and advisors, law firms and small business owners on the Benchmark suite of products. Highlighting key drivers for business performance and understanding benchmarking as a tool for small business owners to include in strategic planning for improving business functions, operations, products and services.

  • 1 Jahr und 4 Monate, Sep. 2016 - Dez. 2017

    Business Manager HPE Software (Micro Focus) Education Services

    HPE Software (Micro Focus)

    Business manager for software education services reporting to the director of Software Services. Responsibilities included ensuring a strategic plan was in place to meet the budgeted requirements for the education portfolio. Further scope included marketing the education portfolio, managing a team of delivery specialists, P&L reporting, forecasting, managing delivery projects, liaising with the partner alliance, responding to tender responses and selling directly to customers.

  • 9 Jahre und 11 Monate, Okt. 2007 - Aug. 2017

    Learning Solutions Consultant/Account Manager

    Dimension Data Learning Solutions (Australia)

    • Track record of managing key accounts with set budgets & deliverables of revenues in excess of $1 million across many of Australia's top 100 listed companies as recognised by the ASX • Confident and successful communicator facilitating meetings and seminars across key stakeholder groups, from C-Level through information technologist to end-user • Designing custom-built learning solutions that provide a solid return on investment with proven outcomes

  • 5 Jahre, Okt. 2002 - Sep. 2007

    Technical Trainer

    Dimension Data Learning Solutions (Australia)

    Microsoft Certified Trainer (MCT) responsible for delivering a large range of Microsoft courses including Windows Server, SQL, ISA, Exchange, IIS to a varying level of audience. Cisco Certified Network Associate (CCNA) trainer, ability to configure switches and routers to work in frame relay, ISDN and Ethernet environments. Running client workshops, developing bespoke content/courseware and liaising with our marketing team for product launches was part of my day to day activities.

Ausbildung von Glen Russell

  • 4 Jahre und 11 Monate, Aug. 2011 - Juni 2016

    Master of Business Administration

    Australian Graduate School of Management (AGSM) - University of NSW

    Managing Organisational Resources, People Management, Business Law and Technology, Strategic Management of Business and Technology, Management of Innovation & Technical Change, Leadership in a Complex Environment, E-Business: Strategy and Management

  • 1 Jahr, Jan. 1997 - Dez. 1997

    Education Management

    University of Tehnology Sydney

    Graduate Diploma in Education - Science & Mathematics

  • 3 Jahre, Jan. 1992 - Dez. 1994

    Science/Mathematics

    University of Sydney

    Applied Mathematics and Marine Science

Sprachen

  • Deutsch

    Gut

  • Englisch

    Muttersprache

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