Michaela Karabinosova

- managed high-volume communication with diverse vendors and internal corporate divisions, ensuring clear and timely information exchange - provided critical support to processing and payment teams, demonstrating strong administrative and coordination skills - efficiently resolved vendor requests, showcasing problem-solving and service-oriented abilities applicable to employee relations - utilized SAP ERP and MediusFlow for efficient data management, highlighting proficiency in business systems relevant to

- ensured accurate and culturally appropriate communication by translating and editing key content, demonstrating strong attention to detail and cultural sensitivity - managed multiple translation projects, highlighting organizational skills and ability to meet deadlines - volunteer position

- provided comprehensive customer support to German-speaking markets (Germany, Switzerland, Austria), managing a wide range of inquiries and demonstrating excellent verbal and written communication - resolved complex customer issues, including returns, damages, and technical difficulties, fostering strong problem-solving and conflict resolution skills - maintained a high level of customer satisfaction through empathetic and efficient service, applicable to positive employee relations

- state exams from English Language, English Literature, German Language, German Literature, Pedagogy and Didactics