Anica Nauendorff

• handling largest leisure accounts in Germany, Austria, Switzerland • support hotel openings with Hilton Worldwide Sales Structure • reporting • Implementation of Direct Connectivity/ XML - Hilton Worldwide &key clients • understand technical background and apply Hilton standards •Event Management • active part of internal committee, understand needs and concerns of 90 team members • quarterly training for new team members • part of Top Talent Program 2014, extraordinary team members program

• Prospecting new accounts • key feeder market: United Kingdom (MICE and IBT Segment, RFP handling) • Maximizing Sales revenue opportunities • Reviewing forthcoming business plans, ensure proactive measures to fill capacity , meet set targets • Contributing to the selling strategy of hotels • Understanding the competitive market place, implementing approaches, ensure hotels stay ahead in local market • Monitor companies performance, review variances of top 20 clients

Germany, Austria and Switzerland • Developing /maintaining relationship with tour operators/ luxury operators • Increase brand awareness • market specific promotions, ADDs and editorials • Liaising with the cluster business development team to collate and evaluate market intelligence • Gathering competitor intelligence to establish and maintaining clear picture of the market • Reporting • Coordination of contracting for all 3 resorts 2011/2012