Aniruddha Khonde

Operational handling of the complete EU territory for the digital app Proficiently utilize Alteryx, Power BI, UiPath, and MySQL to manage the backend data structure. Testing of new platform releases and digital tools and assets Microsoft Azure, Workbench, and Confluence to maintain and develop a robust reporting system. Support platform users by resolving issues and answering inquiries promptly via Service Now and direct communication. Using the Pendo application to contribute to UX and UI improvements

• To generate the leads and identify the best fit business ways that need an implementation of Objective Key Results. • To work with the operation team for Business Development and sales process. • Working on CRM and different tools for helping the sales team like HubSpot, Slack, Zoom Info and Lusha. • To create a quality of operation pipeline between sales and marketing teams.

I am responsible for managing the back-end support of several critical applications. I used to be involved in creating the roadmap and planning through the Agile Framework Scrum. Interaction with customers and clients to solve their queries efficiently on Service Now. Managed the backend database process using UNIX and SQL. Worked on applications like Power BI and App Dynamics to showcase and track application data.