Ankitha Vijayakumar

• Managed daily front desk operations, welcoming guests and ensuring a positive customer experience. • Handled guest check-ins, reservations, and inquiries, maintaining efficient communication and service. • Coordinated with housekeeping and hotel staff to ensure smooth hotel operations and guest satisfaction. • Assisted with administrative tasks and booking management, improving organization and workflow at the front desk. • Developed strong customer service, communication, and problem-solving skills in a

Provided friendly and professional front-desk service, managed guest check-ins and check-outs, handled reservations and inquiries, processed payments, and assisted guests with their needs to ensure a positive and efficient hotel experience.

Helped with onboarding new employees and keeping their records up to date. Assisted in reviewing applications, scheduling interviews, and communicating with candidates. Maintained employee files and made sure all information was accurate and properly organized. Supported the HR team with day-to-day administrative tasks and helped improve internal processes. Learned about HR systems, company policies, and workplace culture in a professional environment.

Currently pursuing a Master’s degree in International Business and Leadership in Germany, focusing on global business strategy, leadership, and international market dynamics. The program develops advanced knowledge in business management, strategic decision-making, and organizational leadership in

Completed a Bachelor of Commerce with a strong focus on Accounting, Finance, and Business Management. Developed a solid understanding of financial principles, accounting practices, and business operations. The program provided foundational knowledge in areas such as financial accounting, business e