Anne-Lise Brabants

- answering employees and customers calls and emails in French, English and (Swiss) German: complaints, billing, FAQ, bookings, ... - translating and localizing app and website related content (DE/EN =>FR) - establishing customer loyalty while finding the right cleaner for each of them - creating reports aiming to sort the data with Salesforce

I taught English and mathematics to children from 8 to 18 leaving in a slum area of Jaipur, Rajasthan. Unforgettable and very enriching experience!

- Tutorials and long-life learning workshops (CAT tools and terminology) - Supporting teaching (translation technology and methods) - Writing, correcting and updating web pages for the new website of the Terminology Lab - Data entry and revision of terminological databases developed within the Lab - Creating e-learning teaching materials

Translation studies with focus on german history and italian dialectology

- Translation of texts from German and Italian into French in economics, law, international relations, philosophy, science, ... - Terminological Data management - Master's dissertation in contrastive linguistics about the use of emotions in the speech at the European Parliament