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Anne-Marie Heyne

arbeitet von zu Hause. 🏡

Angestellt, Junior Service Manager, vertical IT-Service GmbH
Hamburg, Germany

Skills

Telefonische Kundenbetreuung
Kommunikationsfähigkeit
First-Level-Support
Second-Level Support
Ticketsystem
Anwenderbetreuung
MS Office
Fachkompetenz
Support
IT-Support
Teamfähigkeit
Kundenservice
Beratung
Technische Beratung
Kundenbetreuung
Service Management
Konfliktfähigkeit
Jour fixe
Kundenberatung
IT Service Management

Timeline

Professional experience for Anne-Marie Heyne

  • Current 2 years and 9 months, since Apr 2023

    Junior Service Manager

    vertical IT-Service GmbH
  • Current 4 years, since Jan 2022

    Technical Consultant

    KRICK IT-Services GmbH & Co. KG
  • 1 year and 6 months, Aug 2018 - Jan 2020

    Fachinformatikerin

    KT Personalmanagement

    First & Second Level Support

  • 2 years and 11 months, Sep 2015 - Jul 2018

    Ausbildung zur Fachinformatikerin für Systemintegration

    Polizeipräsidium Nordhessen

Educational background for Anne-Marie Heyne

  • 2 years, Aug 2013 - Jul 2015

    Fachabitur Wirtschaftsinformatik

    Radko-Stöckl-Schule

Languages

  • German

    First language

  • English

    Intermediate

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