Annie Rymar

Conduct UX-research using a wide range of methodologies. Use the most advanced UX-research tools: eye tracker creating heat maps, dwell maps; galvanic skin response tracker. Analyze and evaluate the data, obtained during the study. Write reports to eliminate the interface barriers, improve conversion of the projects. Work with internal and external customers. Create presentations on the work and conclusions of the argument to customers and UX Team

Served as a full cycle UX specialist & business analyst: interviewed customers to understand business needs, conducted user research to understand users' needs and product requirements, user-flows, created hi fi prototypes. As an IT solutions creator: examined into business and its customers, developed an idea of a web application, that improves user interaction with business (worked directly with Founder and top management staff).

Designed & curated implementation of B2B marketing strategy. Developed and supervised marketing team. Carried out effective research & intelligence into competitors. Managed budgets, ROI & PR activities. Developed partnerships & relationships with third parties to meet strategic goals. Managed participation of the company on conferences & exhibitions (including GDC2015 in San Francisco, CA). Prototyped promo websites, an internal ERP system. Currently supervising Marketing Dept & working on the UX Projects

Served as a full cycle UX specialist & business analyst: interviewed customers to understand business needs, conducted user research to understand users' needs and product requirements, created hi fi prototypes. As an IT solutions creator: examined into business and its customers, developed an idea of a web application, that improves user interaction with business.

Organized marketing research and web analysis (including google analytics tool). Aggregated company's portfolio. Analyzed potential customers and user needs. Curated marketing collateral development.
 Created highly detailed prototypes of the corporate website www.ximxim.com (without visual rendering control). Implemented internal SEO. Curated UX copywriting.

SMM activities for german project of EffectiveSoft Ltd.

Responded to customers' enquiries via e-mail (130 tickets per 8 hours) at the largest New Zealand e-commerce project www.fishpond.com
. Used an in-house customer support system to record necessary information and instigate actions as required. Tested customer support system and described errors for developers. Designed and implemented strategic plan based on UI improvements that resulted in 400 daily requests reduction load on customer service team.