Arianna Rivero

• Assisted in Italian cooking, pasta, and sourdough workshops, enhancing participants' culinary skills. • Welcomed and guided international attendees in both German and English, fostering an inclusive environment. • Shared insights on Italian food traditions, fermentation, and artisanal baking, enriching the workshop experience.

- Manage digital campaigns and client portfolios across the DACH region using data-driven strategies - Support onboarding and mentoring of new team members - Contribute to recruitment and quality-evaluation processes during team expansion - Coordinate communication across operations, HR, and client stakeholders - Analyze campaign performance metrics to optimize engagement strategies - Recognized internally for leadership potential and operational reliability

Facilitate structured learning sessions for diverse groups Design engaging educational content Strengthen communication and coaching skills

Delivered multilingual B2B client support across European markets via email, phone, and chat channels. Managed CRM workflows and ticket tracking systems to ensure efficient case resolution and high customer satisfaction. Collaborated with product, development, and operations teams to resolve complex client issues and improve internal processes. Created user-focused documentation and communication materials to enhance customer experience and support internal knowledge sharing. Worked in a fast-paced, remot

- Supported early childhood education through linguistic development activities in German, tailored to a multilingual environment. - Led motor skills workshops to enhance coordination, creativity, and sensory learning. - Designed and facilitated a weekly cooking class, integrating practical life skills with cultural education and teamwork. - Collaborated closely with teachers to support inclusive, play-based learning.