Ariya Mehrafarin

5+ years of experience in computer technical support, computer repair and troubleshooting services, computer equipment/installation, operating system updates, hardware replacement, and upgrade. -Installation of operating systems and new hardware for customers -Troubleshooting and repairing our customers' computers -Troubleshooting and solving technical hardware and software problems -Reduced customer wait time by half with a 5-person customer support team

2+ years of experience in the field of network tools and hardware, software, and office networks. Management and troubleshooting of Windows clients by employees of different departments of a home decoration production factory with more than 38 employees. -Hardware and software troubleshooter for Windows -Managed Microsoft Windows servers (2012R2 version) -Troubleshooting hardware and software applications, including MS services