Arjun Jaiswar

1. Providing technical support for HP products i.e.Laptop, desktop, printer etc through chat based system to domestic customers all over india. 2. Troubleshooting basic software and hardware issue on level one basis and resolving complex issue with the help of our technician by onsite support i.e issue related to hardware or warranty claim. 3. Up to date with new policy and changes from clients and implementation of that changes into our processes.

•‌Worked with the UK's biggest Retailer Waterplus as Customer service-operations. •Addressing customer inquiries and resolving issues to ensure customer satisfaction. •Managing multiple customer accounts. •Efficiently managing tasks and collaborating with colleagues to deliver high-quality service. •Demonstrating good time management and attention to detail in all operations. •Utilizing Microsoft Office to support daily operations and maintain accurate records.