Atif Ilyas

Network Engineer & Administer Internal IT Infrastructure of the organization, with focus on Windows Servers, Active Directory, IT Security, Anti Malware, M365, Cloud Computing (AWS and Azure) and VMware vSphere.

Second- and third-level support in the network and client environment (Windows, macOS, LAN, WAN, Wi-Fi, M365, MDM, VPN). Ticket system and collaborate with external service providers. Ensure the security and integrity of our systems and maintain the IT infrastructure. Implement and monitor IT security measures such as firewalls, antivirus programs, and access rights. Maintain IT documentation (system architecture, processes, user manuals).

Telephone and in-person IT support for all employees. Ticket management system. Installation, maintenance, and administration of stationary and mobile devices in a Microsoft-based network. Administration of mobile device management and cloud telephony. Collaboration in the implementation and optimization of service processes.

Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Tier One/ Tier 2 Help Desk support role or Network Support. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Microsoft Operating Systems, Microsoft Oce, LAN/WAN Networking, Helpdesk, Mac OS X

IT Consulting • Home Networking • Computer Repair • Computer Networking • Network Support • Telecommunications