BONAN LIU

PMO - RISE & GROW with SAP, coordinating with 7 regions and sales team to maximize CLTV, ensure customers have a smooth transformation to the cloud through Customer Value Journey, through attached SAP services, to reduce Customer Churns and increase Revenue Returns Project lead of ‘SAP Intern Toolkits Session’, member of SAP Intern Committee Germany Weekly alignment with managers and workstreams to provide detailed project report and milestone status updates Group lead for Student Union SAP Frankfurt

1. Business development joint with banking and insurance tribes, eg. PE, public healthcare solutions 2. Daily direct contact with more than 70 customers 3. Cross-departmental projects of optimizing customer and user experience of our provided services 4. Coordinate with banking and insurance tribes to solve customer requests and product development 5. Gather and implement marketing insights from existing users‘ feedbacks for product optimization 6. Website designing for NNN and Cross-selling

1. Lead of ESN exchange program; host orientation events for 300+ students 2. Assist UP with the EPAS accreditation project and earned the title 3. Record students’ exams results and handle administration requests via national system 'Neptun'

1. ML Training for internal platform - language annotation and translation 2. Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various 3. Conduct market research on potential clients and competitor analysis social media platforms

Specialization in Marketing analytics and finance.

Upper-class Economist