Ben Schotman

• Responsible for technical integration of new sellers into the Shop-Apotheke marketplace across Germany, Austria, Belgium, and Italy. • Main technical contact for aggregators, middleware providers, partners, and agencies. • Led projects to enhance marketplace interfaces and functionalities. • Improved internal processes and cross-team collaboration. • Optimized onboarding using KPIs and metrics. • Technical contact for sellers on integrations and installations.

• Managed development of 11 marketplaces (Amazon, eBay, Kaufland). • Developed sales strategies to grow brand presence and new opportunities. • Created and optimized product listings and master data. • Analyzed KPIs for performance optimization. • Led marketplace integration and project management. • Coordinated with agencies and service providers. • Worked with purchasing, logistics, and customer service to ensure timely deliveries. • Ensured compliance with marketplace guidelines. • Handled customers.

I completed dual vocational training as an E-Commerce Clerk, combining theory and practical company experience, giving me a solid foundation in e-commerce. I gained skills in online sales processes, digital marketing, product management, customer relationship management, shop systems, KPI analysis, and optimizing sales channels. This strengthened my understanding of data-driven, customer-focused e-commerce in the digital economy.