Beste Özduran

• Customer account management and increasing the profitability and turnover of the customer portfolio and increasing by finding potential customers according to the company's sales strategy. • Follow up the KPIs, preparing the weekly /monthly/ yearly reports for the management, expanding sales network • Providing coordination between related units in supply chain, managing the daily customer calls, follow ups, customer requests etc.

• Developing new accounts, visiting regularly both potential and existing customer • Preparing and delivering technical demonstrations to customers, providing coordination in technical issues between related units • Performing internal/external webinars and trainings for the related departments and customers

• Improving documentation of QMS, management of audit documentation, GMP and HACCP Principles and controls of pre-requisite program • Maintaining necessarry analysis, controls and inspection activities, taking required corrective actions, final product controls, providing technical support during audits performed by the customers or 3rd parties • Providing technical support to the customers and customer complaint management system