Mag. Boris Mihajlov

-Installation, maintenance and troubleshooting of workstation hardware (eg PC, Thin-client), network (LAN, WLAN) and software, especially Microsoft client operating systems (Windows 7, 8 ,10), MS Office -On site support of customers with the installation of software and, if necessary, train the personnel -Implementation, installing and configuring appropriate software and functions according to specifications -Investigate, troubleshoot, and resolve end-user problems

- Intersystems CACHE developer (Intersystems CACHE is an advanced database management system and rapid application development environment http://www.intersystems.com/our-products/cache/cache-overview/) - Building ZEN report (built in CACHE studio) - Geoserver - implementing custom layers - Writing project documentation - Quality assurance ( testing web application modules) - Execute test scenarios and cases according to BPP's (Business project procedures

- junior PHP web application developer and database administration (MySQL

-IT officer for technical assistance in IT department -Complete POS Installation, which includes thorough device installation, placement, and management -E-banking officer - responsible for implementation, enhancement and support of the Bank e-banking products and services -Install and configure e-banking web application and full customer support onsite or remotely

-Support in software and hardware -Support of the users in IT-relevant questions -Analysis, classification and processing of incoming requests -Continuous documentation of the messages and solutions -Administration of client systems (Microsoft products / operating systems) and ensuring ongoing operation -Assembly, test, configuration and installation of new components (hardware and software) -Professional experience and knowledge in network technology

Software engineering

Graduated engineer for Information technology