Brahim Akef

- Managing the Product Operations team in EMEA, LATAM and APAC, handling 1000s of incidents related to 10s of millions of Euro in direct revenue impact - Responsible for critical product operations, SOX processes - Responsible for the design and development of new tools and processes for production operations, working directly with the global tools development teams in the US - Responsible for the definition and delivery on key performance indicators that influence the business on a global scale

- Instrumental in setting up the Product Support department - Authoring the initial Team Knowledge Base - Defining processes and tools for the Team - Providing technical product support for over 39 countries - Coordination and follow-up of tasks between different IT departments & Teams ( Database & Persistence, Data-Warehouse, Frontend, Middleware) - New Employees Training - Supervising the Payment Fraud Teams in 39 countries

- Partnership agreement verification - CRM Data Quality Assurance (Salesforce) - Coordination between sales, editorial & distribution planning departments - New Employee Training

- Concept & Strategy Development - Product development - Creative Supervising

- Driving the negotiations and the cooperations with the engineering partners - Project Planning - Software specification - Creative Supervising

Chief Technology Officer and cofounder of Yatinoo Media - In charge of the implementation, supervision and follow-up of projects. - Supervising technical staff at Yatinoo Media, particularly employees creating services that embody industry-specific technologies. - Providing a wise technical voice in the strategic planning for the company. - Heading up the Technology team of Yatinoo, made up of some thirty engineers and developers.

- Installation and configuring IPBX - PHP Programming - Administration of Unix & Asterisk Server.

- Partner relations - Staff planning - Staff training - Recruiting