Bret Batman

*Sourcing Project Management (Managed UNIX workstation EOL; Consolidated simulation software contract (MSC) for EADS; Personally achieved diverse savings) *Portfolio + eCatalog Management (Introduced and implemented cross-country eCatalogs; Standardized international infrastructure portfolios and consolidated core suppliers) *System Integration (Bundeled telecommunications contract with VoIP, PBX, GSM/3G, Services; Developed and finalized external engineering services)

*Key Account Management (Maintained direct and personal CRM with SOHO, SME, Corporations, VIPs, Press) *Change Leadership + Optimization Project Management (Redesigned call center services with 215 employees in reporting line at two separate sites; Developed training program for new processes and service standards) *Bid + Contract Management (Cooperated with international team at France Télécom/Orange for European bids; Designed, authored and negotiated WAN contracts with key account sales force)

*Partner Management (Negotiated and finalized contracts with healthcare suppliers for partners in group) *Training and Development Organization (Planned group events including benchmarks, training and industrial site visits )

*Cross-cultural Negotiation + Non-food Import (Sourced ICT hardware from Asian – mainly Japanese and Chinese – markets for direct European distribution) *Improved Academic Competency in a Foreign Language (Achieved highest possible grade (1.0) in German Abitur in night school while working during the day)

Vocational training to become an industrial clerk

Leadership Coaching for Organizational Well-being

German, ESL and business

Business, tax and comparative constitutional law