Brooke Hanks

I am a case manager for a Diversion Program. I manage over 100 files. I have daily meetings where I check up on my clients. I also have orientations once a week. I referr clients to counseling if needed. I get charges dismissed or if they do not cooperate I terminate them from the program.

Helped customers with transactions Answered phone calls, helped with complaints and problems Handled large amount of money Balanced vault

Managed over 20 employees Opened and closed the store Held morning meetings Hired employees Balanced vault Handled complaints