Carl-Magnus Cedercreutz

My role is to help the customer organisations to improve on their sales capability. Generally starts with an assessment to motivate selfdriven learning and identify team and enterprise level priority areas.

Driving professionalism into Sales planning - creating and implementing one common sales funnel, de-siloing the sales organisation and ensuring solution selling implementation.

Bringing in the e-business team into Nokia IT - heading first Content Management Solutions and later expanding it to include also E-Learning, User Experience design. Responsibility for the Solution design team that also project managed the solutions towards the Nokia business organisations that ordered them.

Ensuring Nokia Networks Extranet has the needed content to keep one united interface to customers. Driving through a common Resolution Database, Change Note management and Documentation sharing channel. Manageing the customer administration including access rights managment team to handle 600 customers with a mix of services and products that has to be reflected in the access rights.

Driving the technical support services sales globally

Worked on 10 different Consulting projects, largely around the Market Strategies, Shareholder Value creation and Lean IT management topics. Based first out of Hamburg, Germany and as of July 1996 out of Helsinki, Finland.

Automation and Business