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Ceren Hapoglu

Angestellt, CRM Communications Specialist, Sony
Istanbul, Istanbul, Turkey, Turkey

Skills

Customer Relationship Management
E-Mail Marketing
Salesforce CRM
Adobe Photoshop
Dreamweaver
Campaign Management
HTML
SQL
Cascading Style Sheets (CSS)
Khoros
AMPscript
Tealium
Datorama
MS Office
Treasure Data
Marketing
Communication
CRM Systems

Timeline

Professional experience for Ceren Hapoglu

  • Current 2 years and 3 months, since Mar 2023

    CRM Communications Specialist

    Sony
  • 1 year and 6 months, Oct 2021 - Mar 2023

    CRM Associate Communications Specialist

    Sony

    - Managing end-to-end e-mail marketing campaigns for Sony Europe Consumer Electronics for 34 European Regions - Using Adobe Dreamweaver and Adobe Photoshop actively during the email creation process, and Salesforce Marketing Cloud to send emails - Using SQL and platforms such as Treasure Data and Tealium to create customer journeys in Salesforce Marketing Cloud - Publishing social media posts for 15 European Regions using Khoros - Analyzing the campaign results by conducting A/B Testing

  • 1 year and 3 months, Aug 2020 - Oct 2021

    Community Content Specialist

    ByteDance - TIKTOK

    Ensuring the content safety of short video products by maintaining and implementing Community Rules

  • 7 months, Dec 2019 - Jun 2020

    Marketing Intern

    beIN Media Group - Digiturk

    - Developing and managing the product and platform of beIN CONNECT and Digiturk Play’s entertainment sections - Executing e-mail marketing of recent contents - Delegating market research on online streaming platforms

  • 4 months, Jun 2018 - Sep 2018

    Intern

    AÇEV - Mother Child Education Foundation

    - Providing the data entry of completed projects - Supporting the translation processes for ongoing projects

Educational background for Ceren Hapoglu

  • 4 years and 11 months, Sep 2015 - Jul 2020

    Political Science & Sociology

    Istanbul Bilgi University

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